Launch of two new online applications—In My Neighbourhood and MyServiceOttawa

In November 2013, Council approved the 2014 ServiceOttawa Program deliverables. On behalf of the ServiceOttawa Program, I am pleased to announce the launch of two new online applications—In My Neighbourhood and MyServiceOttawa as a part of the 2014 ServiceOttawa Program deliverables.

The bilingual In My Neighbourhood map offers a quick way for residents to locate schools, libraries, parks, recreation facilities, community services, events, land development applications and more within a geographic neighbourhood. In My Neighbourhood utilizes resources and information we already have, like the geoOttawa mapping and our open data program, and can be accessed from most desktop PCs, mobile phones and tabletdevices. It will be available through MyServiceOttawa as well as on In My Neighbourhood on here.

MyServiceOttawa is a fully bilingual account that allows residents to securely access multiple City services and information in one place. It is free to set up, easy to use and provides residents access to City information and services from the comfort of their own home or office 24 hours a day, 7 days a week. Access MyServiceOttawa on here.

This initial release is the culmination of tremendous behind-the-scenes work. It provides a platform for online interactions where we need to ensure the identity of the person electronically. It will also provide the ability to collect resident information once and apply it to multiple transactions while adhering to MFIPPA requirements. We are collecting feedback and will make improvements and market MyServiceOttawa to target groups as we launch additional features in the future.

With the release of these tools, we’re building a foundation that will allow the City to provide an ever-growing range of online services and personalized features. We’re making it easier to find the services and information our residents search for most frequently on

This e-mail originates from the City of Ottawa e-mail system. Any distribution, use or copying of this e-mail or the information it contains by other than the intended recipient(s) is unauthorized. If you are not the intended recipient, please notify me at the telephone number shown above or by return e-mail and delete this communication and any copy immediately. Thank you.

Le présent courriel a été expédié par le système de courriels de la Ville d’Ottawa. Toute distribution, utilisation ou reproduction du courriel ou des renseignements qui s’y trouvent par une personne autre que son destinataire prévu est interdite. Si vous avez reçu le message par erreur, veuillez m’en aviser par téléphone (au numéro précité) ou par courriel, puis supprimer sans délai la version originale de la communication ainsi que toutes ses copies. Je vous remercie de votre collaboration.

Leave a Reply

Please log in using one of these methods to post your comment: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s